All you need to do is to carefully wrap your item, ideally in the same packaging you have received it in, download and fill in our Return Form and send it back to us together with the invoice or your receipt to the following address:

wilderoben s.r.o.
Páričkova 24 
821 08 Bratislava
Slovakia

Please, notify us at hello@wilderoben.com and let us know the reason, so we can learn and improve. Do not forget to mention your order number. Your request will be processed within 3 working days (if a thorough technical inspection is necessary, Wilderoben reserves the right to process your request within 30 days ).

We will send you a notification on the e-mail or contact address provided. 

Unfortunately, we will not be able to accept your return if the following criteria are not met:

• The item must be in unused and unworn condition,
• The item cannot be damaged or show marks of wear and tear,
• The item must be returned in its original packaging containing the case and all the accessories you received,
• All the authenticity tags and manufacturer seals must still be attached,
• Packaging and delivery method you are using must be safe.

Wilderoben does not accept liability for products that are damaged or lost on their way back to us. Please, keep the certificate of posting.

NOTE: You have to bear the cost of returning the product. However, in case you would like to have the item exchanged, we will ship the replacement free of charge.